Returns & Exchanges
At Sanctuary Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, or opt for a QR code for a printer-less drop-off experience.
Package Your Items
Securely pack your items in the original shipping mailer or a box of your choice, ensuring all original tags and protective packaging are included.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund has been processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing